Answer
Dec 03, 2023 - 05:14 AM
Please remove the hinge and the plate from your cabinet. Please separate the hinge from the plate. Please take photos of the front(top), bottom (back), and side views of both the hinge and the plate and kindly send them to our support email. It's support@rokhardware.com. Our technical team will be in touch with you shortly. Thank you!
